Golden hour at Knotty Pine Cottages, overlooking the mist-covered Highlands.

Privacy Policy Page

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ByRoland Bast Updated on

Last Updated: November 7, 2026

1. Introduction At Roland Bast Photography (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://www.rolandbast.com or use our services. This policy explains our information practices. Where consent is required, we request it separately.

2. Information We Collect

  • Personal Data: We may collect personal information such as your name, email address, location, and phone number when you use our services or contact us directly.
  • Privacy Officer: Roland Bast, Owner.
  • Contact: slowtravel@rolandbast.com.
  • Usage Data: We may collect technical and usage information, such as IP addresses, browser and device details, pages visited, referral sources and website interactions. IP addresses and online identifiers may qualify as personal information.
  • Cookies and Tracking Technologies: Our website uses essential cookies and, subject to the services enabled and your available choices, analytics and advertising cookies or similar technologies. See the additional sections below.

3. How We Use Your Information We use the information we collect to:

  • Respond to enquiries, manage services and process digital guide orders, receipts, downloads and support requests.
  • Improve website performance and analyze user behaviour.
  • Communicate about enquiries, purchases, services and requested travel updates.
  • Send marketing content, such as newsletters, with your explicit consent.

4. Sharing Your Information We do not sell customer contact lists. We disclose information to service providers involved in running the website, delivering products, processing payments, managing analytics or advertising, and where required by law. Some providers may process data outside Quebec or Canada. These categories include:

  • Service Providers: Providers assisting with website hosting, email delivery, security, analytics, advertising, payment processing and digital purchase fulfilment, as applicable.
  • Legal Authorities: When disclosure is required or permitted by applicable law, including fraud prevention and protection of legal rights.
  • Data Retention: We retain records only as long as needed for the purposes described, customer support, security and applicable legal or accounting obligations, and then delete or anonymize them when appropriate. Periods vary by record type.

Digital guide purchases (Easy Digital Downloads) Our shop uses Easy Digital Downloads to process and fulfil purchases of downloadable travel guides. We may collect information needed for your order, including name, email address, billing details where required, items purchased, purchase totals, transaction and order identifiers, and technical information for payment security. We use order information to provide receipts, download access, customer support and required financial records.

Payment processing Payments are handled through the payment method presented at checkout. Depending on the gateway enabled, this may include Stripe or PayPal. Payment providers process payment details under their own privacy policies. We do not ask customers to email payment-card numbers, and we do not claim to store full payment-card details in our own website database.

Analytics and website experience Our website uses Google Site Kit to connect Google services. Where Google Analytics is enabled, it may process technical details and website interaction data to provide usage reports. We also use Microsoft Clarity where its tracking is enabled, which may collect interactions to produce aggregated heatmaps and session replays. We aim to exclude or mask sensitive information. For further information see Google’s Privacy Policy and the Microsoft Privacy Statement.

Cookies and choices Essential cookies may support checkout, security and user preferences. Analytics and advertising technologies may use additional cookies or similar identifiers, depending on their configuration. We use WPConsent to help provide cookie choices. Where the website presents cookie preferences, you can use those controls to manage optional technologies; browser settings can also restrict cookies. Blocking certain cookies may interfere with checkout or other site features.

5. Interest-Based Advertising (Mediavine Journey) This website participates in Mediavine Journey advertising. When ads are displayed, Mediavine and its advertising partners may use cookies or similar technologies and process information such as IP addresses, device details and online identifiers to deliver and measure ads, including interest-based advertising where permitted. Available choices depend on location and consent controls. For more information on Mediavine’s data usage, please visit the Mediavine Privacy Policy.

6. Your Rights Depending on applicable law and your circumstances, you may have rights to:

  • Request access to or correction of personal information, or deletion where applicable.
  • Opt out of marketing emails or withdraw consent at any time.
  • Request a portable copy of eligible personal information in a structured, commonly used format, where applicable.
  • To exercise these rights, contact us at slowtravel@rolandbast.com.

7. Data Security We use secure technology and procedures to protect your information from unauthorized access. While we take these precautions seriously, no online transmission can be guaranteed 100% secure.

8. Updates to This Policy We may update this Privacy Policy when our practices or legal requirements change. The updated version and revision date will be posted here, with notice of material changes when required.

9. Contact Us Roland Bast, owner, is the person responsible for protecting personal information collected through this website. Contact the privacy officer for questions, privacy complaints and requests to access or correct your information. We may verify identity before processing a request and may retain certain records where required by law. Contact:

Disclosure and Partnerships Policy.